All Packages  Class Hierarchy  This Package  Previous  Next  Index

Interface java.telephony.callcenter.events.AgentTermEv

public interface AgentTermEv
extends CallCentEv, TermEv
AgentTerminalEvent encapsulates a ACD event and is sent to AgentTerminal observers.


Method Index

 o getACDAddress()
This returns the ACDAddress the agent is or was logged into.
 o getAgentAddress()
This returns the Agent's Address that is associated with the given AgentTerminal.
 o getAgentID()
This returns the Agent's ID.
 o getState()
This returns the Agent's state.

Methods

 o getACDAddress
 public abstract ACDAddress getACDAddress()
This returns the ACDAddress the agent is or was logged into.

 o getAgentID
 public abstract String getAgentID()
This returns the Agent's ID.

 o getState
 public abstract int getState()
This returns the Agent's state.

 o getAgentAddress
 public abstract Address getAgentAddress()
This returns the Agent's Address that is associated with the given AgentTerminal.


All Packages  Class Hierarchy  This Package  Previous  Next  Index